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Frequently Asked Questions

The recommendations contained on this page are intended to provide general guidance only. As with any diagnosis or treatment, you should use clinical discretion with each patient based on a complete evaluation of the patient, including physical presentation and complete laboratory data. With respect to any drug therapy or monitoring program, you should refer to product inserts for a complete description of dosages, indications, interactions and cautions.

What should I do if I have a question about a sample submission or interpretation of a result?
If the answer to your question is not in this FAQ section, please feel free to call IDEXX Laboratories at +44 (0)1937 544000. Our clinical pathologists can answer your questions on cytology specimens and interpretation of results. Our pathologists can answer your questions about biopsies and necropsies. Two of our pathologists have expertise in exotic animals, one pathologist has expertise in avian disease, and our clinical pathologists are knowledgeable in interpretation of large animal clinicopathologic test results. In addition, our Client Services and Admin teams can help you with general information questions, including sample submission, and our laboratory manager and laboratory technicians can answer questions about specific equipment or test procedures.
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What should I do if I want to submit a sample for a test that is not listed on the Test Request Form?
Please call IDEXX Laboratories at +44 (0)1937 544000. Many additional or specialised tests are available at the laboratory.
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What should I do if I do not think I can obtain enough blood for all the tests I want to request on a specific patient?
Please telephone the laboratory at +44 (0)1937 544000. We may be able to help you prioritise the testing or provide alternatives and write your priorities on the request form.
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What is the minimum volume needed for a full blood count?
If you use a standard 1.3 ml EDTA (pink-top tube), please fill to the "fill line" to ensure a good quality sample. Always submit a smear.
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What is the minimum volume of serum needed for a chemistry screen?
At least 0.5 ml of serum is needed.
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What is the minimum volume of serum needed for a cortisol assay?
At least 0.5 ml of serum is needed.
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What is the minimum volume of serum needed for a total T4 and a free T4?
At least 0.6 ml of serum is needed.
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What is the minimum volume needed for a coagulation profile?
For determining the PT/PTT, the ratio of blood to anticoagulant (citrate) is critical (1 part citrate: 9 parts blood). For the 1 ml green-top citrate tubes we provide, each tube requires 1 ml blood. Please fill to the correct level and ensure the tube is within date.
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Will the test results be altered if the full blood count, serum chemistry, or urine sample sits at room temperature overnight?
Serum enzymes can be affected when the sample is stored at room temperature, especially when the serum has not been separated. Depending on the species and breed, potassium may be artefactually increased, especially when haemolysis is present.

Cell morphology is compromised (full blood count) when the sample sits. If a well-made blood smear slide was made at the time of the sample collection, the differential and assessment of the cell morphology and adequacy can still be accurate.

Urine pH, crystals and cell morphology change with delayed handling. The most accurate information is always acquired when the urine is evaluated immediately after collection.
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What are platelet clumps and how can I avoid them?
Platelet clumps are formed during phlebotomy, in storage in the EDTA tube, or during preparation of the blood smear. They represent the normal adhesion tendency of platelets and are "artefacts" in that they are not circulating in the patient's blood. The clumping becomes important in interpretation of platelet numbers. When the platelets are not evenly distributed in the sample, the platelet count may underestimate the platelet number. At IDEXX Laboratories, laboratory technicians evaluate a blood smear from every CBC to estimate platelet numbers and note the presence of platelet clumps.

Platelet clumping can be minimised by getting a "clean stick" during phlebotomy, immediately putting the blood into the EDTA tube, and gently mixing the sample. Sometimes this is not enough to prevent platelet clumping. When blood from a patient repeatedly has too many platelet clumps to accurately assess platelet numbers, a blood sample can be drawn into a heparin-flushed syringe before putting the sample into the EDTA (pink-top tube). Platelet clumping is reduced by use of jugular vein samples wherever possible.
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Which test should I use to diagnose an active toxoplasmosis infection?
A serum IgM and IgG titre is the test of choice to diagnosis active disease. Often, a convalescent titre is needed. The available assays for IgM and IgG are in the USA and hence turnaround is approximately 10 days. For this reason, we recommend institution of therapy following sample collection whilst awaiting results.
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Will lipaemia affect the cortisol or thyroid assay?
There is no problem measuring cortisol or thyroid hormone concentrations in lipaemic samples. We ultracentrifuge lipaemic samples before performing the assay to obviate that problem. Otherwise, lipaemia will affect test results.
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Does the blood sample for insulin have to be centrifuged?
YES. Proper handling of the sample is critical. The blood should be centrifuged as soon as the clot has formed. The serum must be decanted and kept cold. Haemolysis will alter the results. If the sample is haemolysed, a fresh sample should be collected. To help diagnose an insulinoma, the [insulin] should be measured when the blood glucose is < 60 mg/dl. Serum or plasma (grey-top tube) glucose concentration determination is included in the price for the insulin assay.

For the diagnosis of insulinoma, a simultaneous fluoride oxalate sample should be submitted with the separated serum after a 12-14 hour fast, or when In-Clinic analysis indicated hypoglycaemia is present. Fluoride sample is used to check blood glucose and allow calculation of an amended insulin:glucose ratio.
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Does the blood sample for insulin have to be centrifuged?
YES. Proper handling of the sample is critical. The blood should be centrifuged as soon as the clot has formed. The serum must be decanted and kept cold. Haemolysis will alter the results. If the sample is haemolysed, a fresh sample should be collected. To help diagnose an insulinoma, the [insulin] should be measured when the blood glucose is < 60 mg/dl. Serum or plasma (grey top tube) glucose concentration determination is included in the price for the insulin assay.

For the diagnosis of insulinoma a simultaneous fluoride oxalate sample should be submitted with the separated serum after a 12-14 hour fast, or when in house analysis indicated hypoglycaemia is present. Fluoride sample is used to check blood glucose and allow calculation of an amended insulin:glucose ratio.
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What test should I use in a dog or cat that previously has been spayed, but appears to have behaviour similar to oestrus?

DOGS:
There are 3 options depending on where the dog is in the oestrous cycle.
  • Vaginal cytology: The vaginal epithelium is a good biologic assay for the presence of oestrogen. If the dog is in late pro-oestrus or oestrus, one should see > 60% superficial cells.
  • Basal Serum Progesterone: If the dog had signs of oestrous 2 weeks to < 2 months ago, a single serum progesterone concentration may be diagnostic (evidence of luteal structure).
  • HCG stimulation test: Progesterone is measured 1-3 weeks after administration of HCG during behavioural oestrus. Protocol for this test is given in our section on Ovarian remnant syndrome.
NB: Progesterone assay must be undertaken on serum samples that have not been collected or stored in gel separation tubes as this will significantly reduce the measured concentration.

CATS:
HCG stimulation test is also valid for this species. Serum samples for progesterone must not be submitted in gel separation tubes.

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What should I use in a dog or cat if the animal is supposed to be castrated but is exhibiting male-like behaviour?
Basal testosterone is very often diagnostic and should be assayed initially on a serum sample. In the rare cases in which the result is equivocal, HCG stimulation test can be undertaken in both species.
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What lab test can I use to determine if a bitch is pregnant?
The plasma relaxin concentration rises after implantation of the canine foetus. If the bitch was bred at the appropriate time in her oestrous cycle, pregnancy can be detected as early as 28 days after the last mating.
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When should the blood sample be collected for therapeutic monitoring of phenobarbitone?
In a recent study reported at the ACVIM forum in June, researchers from the University of Wisconsin reported that in most dogs, there are no significant difference serum phenobarbitone concentrations in samples obtained prior to dosing, or at 3 or 6 hours postpill. The exception was in a dog receiving a high dose (10 mg/kg/day) of phenobarbitone. Importantly, the dogs in the study were receiving the same dose of phenobarbitone for at least 7 days, and were not receiving any other drugs that may have an effect on serum phenobarbitone concentrations (P450 enzyme inhibitors, such as cimetidine). Thus, when you are monitoring therapeutic serum phenobarbitone concentrations in dogs, you can collect a sample at any time of the day as long as: 1) the dose has been constant for at least 7 days; 2) the dog is not receiving any drugs that would alter the P450 enzymes; and 3) the dog is receiving < 8 mg/kg/day of phenobarbitone.
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How should I submit a sample for cytologic evaluation?
In general, fluid submissions should comprise an EDTA sample to which 2-3 drops of neutral buffered formal-saline have been added, and air-dried smears.

Air-dried smears are required for cytology of solid lesions. Bone marrows require air-dried smears made by squash preparation of marrow spicules and an EDTA sample of peripheral blood.

For liquid samples, also be sure to send along some of the fluid in tubes. EDTA (pink-top) is preferred for cytology and a plain tube is required for culture. Do not use serum separator tubes for cytologic specimens.
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I want to know if there are neoplastic cells in a urine sample. What test do I request - urinalysis or cytology?
Neoplastic cells in the urine are best assessed with a cytology evaluation. Routine urinalysis sediment examination is quantitative rather than qualitative. For advice on submission of urine samples for cytology, please see the cytology section.

We have recently introduced the V-Bladder Tumour Antigen test that has been reported to be more sensitive in the detection of transitional cell carcinoma than cytology. This test is performed on fresh urine and can be combined with cytological evaluation.
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How can I get the most valuable information from a skin biopsy?
Providing the pathologist with following information should greatly help in the interpretation of biopsy:

  • The distribution and duration of the lesion(s)
  • A list of current and previous medications

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How do I interpret a LDDS in a dog?
Before embarking on testing, and before one can interpret the LDDS test, there are 4 important points to keep in mind:

  1. Stressful disease (sick, poorly controlled diabetics, renal failure, etc) may cause false positive test results. So the patient's stressful disease must be controlled before considering testing for hyperadrenocorticism. Also, potentially stressful procedures should not be performed during the 8 hour test (anaesthesia, sedation, or procedures that will need excessive restraint or cause excessive discomfort to the patient.

    If, for some reason, you have chosen to proceed with testing, and the test result is in the reference range, hyperadrenocorticism may be ruled out. But if the test is suggestive of hyperadrenocorticism, it may be a false positive.

  2. Prednisolone and prednisone, and other corticosteroids (except dexamethasone), cause interference with the assay. The animal should not have received these drugs during the 24 hours prior to sample collection.
  3. Topical (skin, ears, eyes) steroids may cause iatrogenic hyperadrenocorticism. These dogs may have all the clinical signs and laboratory tests typical of Cushing's disease and the owners may forget to mention to you that they are applying a topical cream. So, do not forget to ask the client if they are using ANY topical medication before embarking on diagnostic testing for hyperadrenocorticism.
  4. No test is 100% specific and 100% sensitive. At times, additional or repeated testing is needed to confirm your clinical suspicion of hyperadrenocorticism.
The primary reason to perform a LDDS is to confirm a clinical suspicion of hyperadrenocorticism. If the history, physical examination results and initial database are not consistent with hyperadrenocorticism, interpretation of the test result may not be accurate.
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What diagnostic tests can be used to differentiate adrenal versus pituitary hyperadrenocorticism (if one cannot make that determination from the LDDS test result)?

  • Plasma (ACTH)
  • High dose dexamethasone suppression test
  • Adrenal ultrasonographic evaluation

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Why does the type of urine crystal change from one sample to another in the same dog?
Formation of detectable crystalluria is dependent on the temperature, the pH, urine concentration, diet, metabolic abnormalities, drugs and specimen handling. Some of these factors may be quite variable (ex. the postprandial alkaline tide may result in altered urine pH compared to a fasting sample, changing the diet and/or changing the pH in the sample may alter the type of crystal seen). The best method of avoiding artifactual alterations in the urine sediment is to evaluate the urine specimen immediately after collection, with the sample still at body temperature.
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How can one explain a fasting bile acids (BA) that is higher than the postprandial bile acids?
There are several possible explanations for this type of result.

  • Food was not withheld for the 8-12 hours
  • Only 30-50% of the newly formed BA is stored, so there is some secretion of newly formed BA
  • There is delayed gastric emptying (highly stressed, or sedated patient)
  • Postprandial gall bladder contraction releases a variable amount of bile (5-65%), so that the postprandial sample is "lower than expected"
  • Bacterial overgrowth augments the unconjugated BA pool, which enters the systemic circulation more readily
  • Mis-identification of samples

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