Call 0800 587 0602, Option 3 to speak to a Technical Support representative in respect to your IDEXX VetLab® Suite analysers.

Hours of Operation
Monday through Friday: 08:30 – 17:00, 17:00 – 19:30 on-call emergency phone
Saturday: 09:00 – 13:00 on-call emergency phone

For routine enquiries, complete the online enquiry form.

Reference Laboratories: 0800 587 0602 Option 1

Then select:

Option 1: Client Services—For general testing / service enquiries.
Option 2: Small Animal Consultation—To access our free-of-charge, Internal Medicine consultation service for advice on diagnostic testing, interpreting your laboratory results and treatment of your canine and feline patients. (For all other species, please use option 1.)
Option 3: Courier—To book a courier or discuss any courier service issues.
Option 4: Lab Supplies—To order Laboratory consumables e.g. Tubes, slides etc.