Patient Workflow Software

Minimise bottlenecks in your practice

Why practices choose SmartFlow software

  • A clear overview of all your patients from anywhere in the practice
  • A digital solution for your in-patient care
  • Automates charge capture, so you will never miss another charge in your practice*
Graphic depicting veterinary client filling out SmartFlow admission form
Veterinary technician looking at a SmartFlow whiteboard

Manage your time effectively with SmartFlow

  • Clearly show care flow
  • Go paperless
  • Streamline communication
  • Increase revenue

Explore the tools that work for you at every step of the patient visit

Graphic depicting SmartFlow software admission form on iPad
Graphic depicting SmartFlow software whiteboard
Graphic depicting SmartFlow software treatment sheet on iPad
Graphic depicting SmartFlow software dental chart on iPad
Graphic depicting SmartFlow software anesthetic sheet on iPad
Graphic depicting SmartFlow software analytics on laptop
Veterinarian using a SmartFlow admission form on an iPad


Enhance your patient check-in experience with digital consent forms. Let your clients review and sign from anywhere in the practice for faster and more simplified patient check-in.
  • Fully customisable forms based on patient visit type
  • Simplified signature capture
  • Photo capture for faster patient handoff and documentation of personal belongings
  • Digitise your files and forms


The optimised electronic whiteboard offers seamless communication by providing a bird's-eye view of the patient visit from anywhere in the practice. It clearly shows care flow and patient treatment status, so there's never a question of what step to take next.
  • Simplified prioritisation of patient status and upcoming treatments
  • Enhanced visibility with patient photo and signalment details
  • Customisable whiteboards for every area of your practice including hospital, exam, surgery, and boarding
Veterinary technician looking at a SmartFlow whiteboard
SmartFlow treatment sheets being used on an iPad

Treatment sheets

Digitised treatment sheets create better visibility among your team, faster communication, and more mobile access to critical treatment information. Empower your team to standardise treatment protocols thoughout the practice with the flexibility to meet individual patient needs.
  • Treatment sheet templates customised to meet your practice needs
  • Easily tailored for on-the-fly adjustments to treatment plans
  • Built-in medication, diet, and fluid calculators to reduce human error and save your staff time

Dental charts

Eliminates the need for paper charts, bringing you the ability to easily take before-and-after photos, standardise charting across your practice, and provide streamlined patient side access where you need it most.
  • Easily record diagnoses and document treatments performed; seamlessly export patient details via a clean and legible digital dental record
  • Patient side charting with easy-to-use in-app navigation
  • Standardise dental charting across the practice, regardless of user
  • Enhanced patient documentation with before-and-after photo capture
SmartFlow dental charts being used on an iPad
SmartFlow anesthetic sheet being used on an iPad during surgery

Anaesthetic sheets

Intuitive charting for anaesthesia, saving your team critical time with automated reminders and a streamlined user interface.
  • One-touch vital sign charting
  • Clean and legible digital chart, with trending data and graphing
  • Integrated procedure timers
  • Monitoring interval reminders, customisable based on industry best practices


Identify and remove bottlenecks in your practice with the help of SmartFlow software analytics.
  • Improve awareness and eliminate inefficiencies in the patient workflow
  • Data to help guide your staff and set measurable goals and attainable KPIs
  • Track individual task completion rates
  • Simple and easy-to-use interface with customisable reporting
Veterinarian using SmartFlow analytics on a desktop computer
Graphic depicting client and veterinary professional interacting with SmartFlow on iPad and whiteboard

Let's talk about what SmartFlow software can do for your practice

*Depends on PIMS integration