Wetherby Laboratory UKAS Accreditation
The only internationally recognised standard for testing laboratories that specifically demonstrates technical competence
Since 2004 our Wetherby Laboratory has held accreditation to BS EN ISO/IEC 17025:2000 (now updated to 17025:2005) general standards for the competence for testing and calibration laboratories granted by the United Kingdom Accreditation Service (UKAS) and will be transitioning to 17025:2017 over the course of 2019.
The majority of tests in Biochemistry, Endocrinology, Haematology, Immunology, Microbiology, Histology and Anatomical pathology are included. In contrast to other quality standards such as ISO 9001:2000 and GLP (Good Laboratory Practice), BS EN ISO/IEC 17025 is the only internationally recognised standard for testing laboratories that specifically demonstrates technical competence, and the ability to generate technically valid results.
Technically valid results are ensured via the use of:
- Validated testing methods, using suitable reagents and equipment which is regularly calibrated, checked and maintained to a high standard
- Controlled Standard Operating Procedures (SOPs) for all test methods
- Extensive quality control programmes including inter-laboratory comparisons
- Appropriately qualified and properly trained staff, including technicians, veterinary pathologists, customer support and administration personnel
- Full investigation into any problems that come to light, with appropriate corrective action taken to prevent reoccurrence and improve the way we work
Reference ranges provided with results for guidance are based on studies carried out in the laboratory wherever possible, but also take into account published information (which can reflect different methodologies and study populations). These are constantly under review by the Clinical Pathology team using experience from reporting cases and updated information from the veterinary field, and in our opinion offer the best aid in interpretation of reported results. as with all reference ranges some normal animals will lie outside these ranges.
The Quality Management System also requires that the business is managed in such a way as to ensure customer requirements are foremost. It is crucial that we understand our client expectations - we do this via customer surveys, courtesy calls and taking on board all comments received. If you would like to lodge a complaint or let us know how we can improve our service then please contact the Customer Support teams. We aim to resolve problems and, where appropriate, implement improved procedures as soon as possible. We will inform you of the outcome, including follow up contact, to ensure ongoing satisfaction, As a result, we put resources into those areas of our service that you consider to be of primary importance.
UKAS Accredited Tests/Methods
To view IDEXX Laboratories Wetherby current schedule of accreditation, please click here.
For further details on accredited test methods including Haematoloy, Immunoserology, Biochemistry, Endocrinology, Cytology, Microbiology & Histology click here.